Bad Culture - Sales Development Representative (SDR) Lumen Employee Review

2.0
23 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Decent Pay Range Remote Work Offered

Cons

Micromanagement Lots of Turnover Zero Culture Inflated Metrics, and not set up for success

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Lumen Response
8mo
Thank you for taking the time to write a review. We're disappointed to hear about your experience. Lumen's investment in our people is essential to our success. With Dare to Lead skill-building we are building a courageous culture, that celebrates rumbling with vulnerability, living into our values, braving trust, and learning to rise.  Developing these new skills supports and fosters our behaviors to help transform our culture at Lumen. We appreciate your feedback, as it can help us improve, and thank you for being part of the team.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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