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      Lumen

      Engaged employer

      Lumen reviews

      It's not bad... - Solutions Engineer Lumen Employee Review

      3.0
      26 Sept 2025
      Solutions engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits and some plans have a HRA that the company contributes to and it rolls over from year to year if you keep the same plan

      Cons

      They replace seasoned and experienced employees with college connect applicants for less than 50% of what the job should pay.

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      Lumen Response
      8mo
      Thank you for taking the time to write a review. We're glad to hear you found value in the benefits Lumen offers. We recognize the importance of retaining experienced employees and appreciate your perspective on workforce transitions. Thank you again for your feedback, as it helps us improve, and best of luck to you in your career.

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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