Good company - Acount Director Lumen Employee Review

3.0
26 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good company to work for

Cons

Company is good at network services only. Wants to play in other solutions, but none of the solutions offered can be delivered

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Lumen Response
5mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day. We're glad to hear that you have enjoyed being a part of the Lumen team. We believe in helping everyone to reach their full potential. We recognize that it can be challenging to contribute to other services and solutions. We're focusing on a commitment to learning so we can see challenges, failures and change as opportunities for growth. Thank you again for your feedback, we're happy to have you on the team.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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