Not bad at all - Anonymous employee Lumen Employee Review

4.0
2 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great security culture and openness to improvements.

Cons

Bureaucracy is high and change takes 6+ steps and opinions at minimum.

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Lumen Response
4mo
Thank you for your insight into working at Lumen. We want to hear from people like you to learn how we can do better. We're sorry to read that change has been challenging. We take growth seriously and are always looking to have an open mind and a commitment to learning. We're glad you're enjoying our security, culture, and openness to improvements. Thank you for all that you do at Lumen, we really appreciate your feedback.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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