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      Lumen

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      Good company history overshadowed by union issues - Central Office Engineer Lumen Employee Review

      2.0
      13 May 2026
      Central office engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Historical good company with good resources

      Cons

      To much union influence, employees abuse grievance systems for DEI purposes.

      avatar
      Lumen Response
      1mo
      Thank you for sharing your story with us. We appreciate your feedback. We're glad you value our history and resources. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      17h
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      17h
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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