You will feel smart here - Global Account Manager Lumen Employee Review

1.0
6 May 2016
Recommend
CEO approval
Business outlook

Pros

You can earn a lot of money and don't have to work very hard, although benefits are way below market. If you want to feel smarter than the executives who make every single miniscule decision and where you can get away with doing nothing all day, this is the company for you. A Dilbert dream

Cons

You will never feel like you did anything worthwhile when you return home from work at the end of the day. Processes, programs, strategies are all designed by people who have no experience of execution and impact. I have worked for Big Tech before and have seen how agile and smart they are. Working at CenturyLink is much more akin to how we imagine working for the DMV would be.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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