Centurylink is disorganized and not gettting any better - Account Manager II Lumen Employee Review

2.0
22 Nov 2011
Recommend
CEO approval
Business outlook

Pros

Immediate Manager allows extreme flexibility with work hours.

Cons

Operationally deficient due to lack of integration from M&A activity

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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