The company U S West Communications was great until the last merge with Qwest Communications (International) - Data Support Lumen Employee Review

2.0
23 Dec 2011
Recommend
CEO approval
Business outlook

Pros

Each department was flexible within their own departments. They were like little individual companies that intertwined within each other. Over the years transferring around from department to department you would get to see how they all linked together.

Cons

They have become underhanded with their work ethics and disrespectful of their occupational work force. Skirting around the union with their tactics of eliminating senior employees for their own personal reasons rather than work related issues.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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