Decent, but impossible to work your way up! - Anonymous employee Lumen Employee Review

3.0
25 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay is pretty decent with start rate at $10.50 plus commission and the benefits are not too bad for in my town. The local management team is fairly nice and sociable.

Cons

The hours are not that great and too many levels to go through. It is very difficult to move up with this company because job slot availability and extensive interviews with not much hope given.

Explore other reviews about Lumen

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- lots of growth opportunities - great management

Cons

- slow paced days but then really busy busy days

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Lumen Response
4mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day. We recognize that workload balance can be challenging. We're dedicating resources to showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We're glad to hear that you value our growth opportunities and management. Thank you for the work you do with us, we're happy to have you on the team!
1.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home is only pro

Cons

So many issues. No raises. Layoffs everywhere. When those happen you have to do extra work (no additional pay) Toxic culture Leaders are DINOSAURS who should be cut. C suite delusional on growth expectations Run away from this place and don’t ruin your career.

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