Monroe has no idea how to run a large company - Sales Consultant Lumen Employee Review

2.0
6 Jun 2012
Recommend
CEO approval
Business outlook

Pros

Great pay Good benefits Good co workers

Cons

no training except web based which is worthless centurylink leadership is clueless about fiber technology they only want to sell dsl and pots line. company is broke, out of money, cannot compete with the other providers. total lack of trust between leadership and employees. Leadership will not listen to anyone about improving the business. Come 2013 all pay will be cut for former Qwest employees to match the CL employees.

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5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is great and awesome

Cons

None to be honest with yoy

2.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
1mo
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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