Analyst - Analyst Lumen Employee Review

1.0
24 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Some employees over time were very cool. They did not stick around though. Unfortunately, a very poor breed of management has run of the place and the only way to have a seat at the table is to convince them you are so stupid that you are not a threat to their position. Some can play that game, I could not. The only pro is you can come into work running on your last brain cell if you wish because most of your colleagues will already be on that level and keeping up will not be a challenge.

Cons

You do not learn anything. Management won't let you advance or move internally because they are all so dumb and under-qualified that anyone trying to learn or make more money is scary to them and a threat that must be eliminated. Very little turnover in management, mostly because nobody else would have them. They sit around, make bad decisions and collect a paycheck. Incompetence is not only appreciated, it thrives.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

2.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
1mo
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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