Toxic - Account Manager Lumen Employee Review

1.0
21 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Its a large company with good people

Cons

The culture is toxic after the L3 merger. Innovation and a can-do attitude had been buried and most high performing leaders have left or are leaving.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

See reviews by: Helpful|Rating|Date|All