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      Lumen

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      Lumen reviews

      Run away!! Run away!! As fast as you can. - Senior Security Engineer Lumen Employee Review

      2.0
      4 Jun 2019
      Senior security engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Big network, lots of challenges, largest ISP in the world

      Cons

      They don't have the money to do the job right. They can't hire enough people, they won't buy the right systems and software, and they don't back fill people. The people that end up staying are just resigned to the constant failures and half assed solutions. The good people all end up leaving if they can. They don't pay market rates for skills.

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      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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