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      Lumen

      Engaged employer

      Lumen reviews

      Was good but pay is low, no promotion - Module Lead Lumen Employee Review

      2.0
      28 May 2021
      Module lead
      Recommend
      CEO approval
      Business outlook

      Pros

      work-life balance relaxing atmosphere good onsite team onsite oppurtunities

      Cons

      low pay have to wait a lot for promotion no exciting project no work no scope to learn

      avatar
      Lumen Response
      5y
      We value all our employees and put a large emphasis on creating clear career-path advancement opportunities for all those who wish to further their careers. In addition, we have built an equitable, pay-for-performance compensation plan, where our employees are rewarded for their results. Our Compensation team regularly conducts market reviews to ensure Lumen pay is market competitive. As a current employee, we encourage you to speak with your manager about your concerns OR you can reach out to us at CTLHRActionTeam@lumen.com.

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      1d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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