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      Lumen

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      Lumen reviews

      Constantly understaffed - Network Implementation Engineer Lumen Employee Review

      3.0
      22 Jul 2021
      Network implementation engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly environment, International company, Leading player in modern communications

      Cons

      Previously well-documented processes and procedures replaced by "ask your peers for guidance".

      avatar
      Lumen Response
      4y
      Lumen has a strong history of growth through strategic acquisitions. We are continuing our integration journey and will keep our focus on ensuring Lumen remains a great place to work with an inclusive employee-focused culture. We have invested heavily in our training programs and work hard to provide our employees with all the knowledge and resources needed to excel in their roles. As a current employee, if you have specific concerns you would like to discuss please reach out to us at CTLHRActionTeam@lumen.com.

      Explore other reviews about Lumen

      5.0
      15 May 2026
      Data engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Culture very good people

      Cons

      Tech stack is a little shaky

      avatar
      Lumen Response
      2w
      Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
      2.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      2w
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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