Nepotism, inexperience, poor leadership - Anonymous employee Lumen Employee Review

1.0
21 Nov 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart, competent, and high-integrity employees from the legacy companies (Qwest, Embarq), but people are getting fed up with the nepotism and unfairness and they are leaving.

Cons

Rampant nepotism in hiring, particularly in Monroe. It's not about merit, experience or competency but about who you know and who you're related to. This is job welfare at it's worst. The corporate strategy is about growing jobs in Louisiana and filling them with warm bodies to the detriment of growth and innovation. Very poor leadership at the VP and Director levels, slow decision making, unethical hiring practices and questionable integrity.

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Cons

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2.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
1mo
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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