Lumen lacks credibility in its annual bonus or merit increase process - Senior Manager Real Estate Lumen Employee Review

2.0
15 Mar 2022
Recommend
CEO approval
Business outlook

Pros

This is a stable company, that is shrinking. They are okay about having periodic reviews. And flex time off is ok- though I’m allowed less time off new than I was before flex time

Cons

Annual pay raises are anemic, and bonuses are arbitrarily ripped down for reasons that can’t be explained. There is no connection between performance and pay. If Lumen need capital, they’ll short fund the bonus pool and take what they need from employees incentive pay

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Pay Company provided vehicle Company provided devices Team collaboration You call the shots for vendor oversight If you don’t like it, you have a say Managing without employees Growing exponentially = future opportunities Hybrid work

Cons

Process of equipment repair/replace M-F on call Narrow vendor selection list Lazy techs & difficult techs

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