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      Lumen

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      Lumen reviews

      TOGETHER WE BARGAIN, ALONE WE BEG. - Anonymous employee Lumen Employee Review

      2.0
      26 Jul 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Maybe PTO and holidays - I think that is about it.

      Cons

      First off, I was told not to even try to organize or management will hang me. -- That's illegal. Terrible systems. No raises - not joking they literally don't believe in them. And for performance-based raises, they have an arbitrary system where they can basically tell you to shove off if you ever ask for one. Arbitrary bonus system where they can choose how much to fund it No cost of living raises. No location-based payment big city or rural south same wages. Too many systems and half don't work. Wages are horrible.

      Explore other reviews about Lumen

      5.0
      9 Mar 2026
      Field technician iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/life balance, generous paid time off, flexibility to get to appointments as needed, a revamped short term incentive program. Lumen's leadership has really transformed the culture and put the company on a form foundation for growth.

      Cons

      They are still working on systems integration and combining the multiple companies that were merged into the current company. Leadership has made it a priority to invest the resources necessary to integrate the systems, workflow management. At this point the changes are starting to become evident.

      avatar
      Lumen Response
      3mo
      Thank you for your transparency about your experience. We need feedback like yours to continue to make Lumen a great place to work. We recognize that system integration is challenging. We're committed to prioritizing smooth changes and are always looking to provide support and guidance throughout. We're glad you're enjoying work-life balance, PTO, incentive programs, leadership, culture, and growth opportunities. We believe in helping everyone to reach their full potential. Thank you for being part of the Lumen team. We're glad to have you on board with us!
      2.0
      1 Jul 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, good health insurance

      Cons

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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