Pros
Adequate compensation and benefits packages, which is not because they value their workforce nor because they are generous but because they need to distract their own employees from the abusive climate they foster for their organization.
Cons
A company driven by greed, avarice, and a complete disregard for the actual needs of customers, as well as a prejudicial dismissal of proper infrastructure maintenance and properly trained staff organization wide. Lackluster and often inoperable remote diagnostic tools for their customer service/repair departments, and a disgustingly high usage of off shore foreign agents and therefore often unintelligible and under trained technicians, which is bad for the U.S. Economy and is a significant contributor to customer dissatisfaction; besides the poor service quality and reliability of their line of products. Also, a focus on diversity, equity and inclusion is perverse and corruptive atmosphere that is rotting the company from within.
