Would not work here again. - Implementation Technician Lumen Employee Review

2.0
21 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great starting pay and decent benefits.

Cons

Difficult to move up the ladder here. Prepare to work for several years with no raise or promotion regardless of your performance.

avatar
Lumen Response
11mo
Thank you for taking the time to write a review. We need feedback like yours to continue to make Lumen a great place to work. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you again for your review. We wish you the best of luck with the next step in your career.

Explore other reviews about Lumen

5.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

Cons

Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

2
avatar
Lumen Response
6mo
Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

See reviews by: Helpful|Rating|Date|All