Great technical talent, but alignment and clarity need work - Senior Software Developer Lumen Employee Review

5.0
11 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- Talented and collaborative colleagues who genuinely care about doing good work. - Opportunities to work on large-scale, high-impact systems in telecom and networking. - Great management - Remote work flexibility and good work-life balance in most teams. - Room to influence technical direction if you take initiative.

Cons

- Organizational silos create friction and slow down delivery. - Communication gaps between different teams and delivery teams can leave priorities unclear. - Legacy systems and processes can be slow to change, even when problems are well known. - Tools and documentation often scattered, requiring extra effort to locate source of truth.

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Lumen Response
10mo
Thank you for taking the time to write a review. Because of feedback like yours, we get better every day. We appreciate your transparency regarding your experience with cross-collaboration and departmental communication. One of Lumen's core operating principles is Clarity, where we believe in communicating in a clear, concise, and thoughtful way. We hope that you feel comfortable discussing your concerns with your manager. We're happy to hear that your overall experience has been positive! Thank you again for your review and for everything you do with us.

Explore other reviews about Lumen

5.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

Cons

Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

2
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Lumen Response
6mo
Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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