Poor leadership, blatant nepotism and discrimination - Anonymous employee Lumistry Employee Review

1.0
13 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Remote work flexibility -Used to have a great culture and mission -Amazing people before they all got fired

Cons

Lumistry used to be a great company to work for. It had amazing people, offered a great culture, great benefits, and had a great mission. Unfortunately all of this changed once the new CEO Tim started. Longstanding employees were fired, and all of the female employees that were fired were replaced with men. There are no more female executives. Almost every new hire has been a nepotism hire. Insurance rates were doubled. Institutional knowledge has been gutted, morale has plummeted, and the culture has completely deteriorated. Decisions feel short-term and designed to only benefit the executives and their friends. Lack of transparency has fueled distrust across the organization. I'm genuinely saddened by what this company has become - a sinking ship. I would encourage anyone who has been discriminated against or mistreated by this company to file a complaint with the EEOC.

Explore other reviews about Lumistry

5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lumistry has made meaningful progress over the last several months. Leadership is actively working to break down silos, improve cross-functional collaboration, and create better alignment across teams. There is a noticeable sense of momentum in the business, with new products, partnerships, and initiatives creating optimism about the future.

Cons

there is a lot happening at once. Priorities continue to evolve as the business scales, which can create competing demands on teams. Continued focus on prioritization and communication

1.0
16 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely 0 pros - don’t trust any of the current leadership or HR replies, Tim the “CEO” is everything but a CEO.

Cons

To put it bluntly, Lumistry is the definition of a rushed and failed product. Endless layoffs over the past 1.5 years. HR department is one business partner, bless her heart - the head of HR and the COO were let go just a couple weeks ago. The full digital marketing team(5+) people were suddenly let go around the same time. Quiet under the rug layoffs without letting other employees know have occurred. Sales team targets small, clueless independent pharmacists that don’t have a single clue what they’re signing up for. More than half of the clients have to break their contracts to even get out of it. Whoever is left is overworked as Tim continues to bring on remote “executives” who I’m sure will end up selling the company. There is absolutely no room for growth within your career at Lumistry. The product has absolutely no room for growth - it never did to begin with. I could go on and on about the slop Tim is running. The Austin office space is about to vanish to go fully remote after waiting months and months to tell employees. There is no money left within the company apart from cutting high end checks and bonuses for the execs. Listen to this review. Listen to the other recent negative reviews. Avoid at all costs!

7
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