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      Lumistry

      Engaged employer

      Lumistry reviews

      Driven by a mission, guided by great leadership - Anonymous employee Lumistry Employee Review

      5.0
      15 May 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I've been working at Lumistry for more than three years, and I can confidently say it's the best professional decision I've made to date. While there are many benefits to working here, I want to highlight three that really stand out: The People: At the end of the day, a company is its people, and Lumistry nails this. Everyone, from leadership to individual teams, is genuinely kind, driven, collaborative, and always willing to help. Leadership brings a great mix of experience and fresh thinking, and they’re not afraid to chase bold ideas or take smart risks to move us forward. The Mission: I love that we’re so focused on helping independent pharmacies better serve their patients. Pharmacies are an underutilized and often overworked part of our healthcare system, yet they hold incredible potential to help address the affordability and accessibility challenges plaguing the U.S. and beyond. Growth-opportunities: With Lumistry’s PE backing, growth is engrained into how we operate, whether that’s expanding through acquisitions or developing new products. But it’s not just about business growth. There’s also a real focus on helping people grow, with thoughtful training, career conversations, and opportunities to take on new challenges. It never feels stagnant here.

      Cons

      Given the mission here and evolving nature of healthtech, priorities can shift quickly so it can be hard for some to keep up and stay agile. Despite the pace of decision-making, work life balance is excellent here with unlimited PTO and managers that are respectful and mindful of people's personal lives.

      avatar
      Lumistry Response
      1y
      Thank you for your thoughtful and detailed review. We're so glad to hear that your time at Lumistry has been the best professional decision you've made—it means a lot to know you're finding purpose, growth, and strong connections in your work here. You highlighted three things that are core to who we are: • Our People – We're proud of the culture we've built together and the way our teams show up for each other with kindness, collaboration, and bold thinking. • Our Mission – Supporting independent pharmacies is both meaningful and necessary, and we’re energized by the opportunity to help them deliver more accessible, affordable care. • Growth – You're right—growth at Lumistry is multifaceted. Whether it's strategic expansion or professional development, we’re committed to creating a place where people can do their best work and continue to evolve. We also appreciate your note on the pace of change. It’s a fair point, and we’re mindful of finding the right balance between agility and focus, especially as we innovate in a dynamic industry. Lastly, your encouragement around PMS integrations and platform development is spot on. We’re excited about the impact it can have for our customers and the broader market. Thanks again for being a valued part of Lumistry and for sharing your experience.

      Explore other reviews about Lumistry

      1.0
      4 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The people. Some really great people work there still and used to work there.

      Cons

      Burnout is everywhere. Priorities constantly change, expectations are unclear, and people are expected to just figure it out. Deadlines are missed because teams are pulled in too many directions at once. Layoffs and restructures happen so often that uncertainty becomes part of the job. Decisions feel rushed, communication is poor, and every new change seems to create more work and more stress. Benefits have steadily gotten worse while workloads continue to increase, and meaningful raises are hard to come by despite taking on more responsibility. Leadership says a lot of good things, but it's hard to take those messages seriously when people are constantly stretched thin, burned out, and worried about what's coming next.

      4
      1.0
      16 Feb 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Absolutely 0 pros - don’t trust any of the current leadership or HR replies, Tim the “CEO” is everything but a CEO.

      Cons

      To put it bluntly, Lumistry is the definition of a rushed and failed product. Endless layoffs over the past 1.5 years. HR department is one business partner, bless her heart - the head of HR and the COO were let go just a couple weeks ago. The full digital marketing team(5+) people were suddenly let go around the same time. Quiet under the rug layoffs without letting other employees know have occurred. Sales team targets small, clueless independent pharmacists that don’t have a single clue what they’re signing up for. More than half of the clients have to break their contracts to even get out of it. Whoever is left is overworked as Tim continues to bring on remote “executives” who I’m sure will end up selling the company. There is absolutely no room for growth within your career at Lumistry. The product has absolutely no room for growth - it never did to begin with. I could go on and on about the slop Tim is running. The Austin office space is about to vanish to go fully remote after waiting months and months to tell employees. There is no money left within the company apart from cutting high end checks and bonuses for the execs. Listen to this review. Listen to the other recent negative reviews. Avoid at all costs!

      6
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