Nice coworkers, but leadership lacks trust and organization - CX Consultant MAERSK Employee Review

Maersk leadership cannot be trusted. They present themselves as transparent, but their actions often tell a different story. Most recently, employees were informed that we would be returning to the office five days a week — despite previous assurances that the three-day in-office requirement would not increase. Before that, we were told the same thing about the two-day requirement. Leadership is disorganized and frequently implements projects without fully thinking them through. Job security is another major concern, as layoffs occur multiple times throughout the year, every year. In addition, leadership has been slow to address ongoing operational issues. Employees have repeatedly raised concerns about the lack of support from other teams, which continues to delay customer resolutions. Despite consistent feedback, little to no meaningful change has been made.