Caveat Emptor - Claim Specialist III MEMIC Employee Review

1.0
6 Nov 2016
Recommend
CEO approval
Business outlook

Pros

As another reviewer indicated, there are no pros to working for MEMIC. I also agree that they sell themselves very well but once you get past the interview and orientation you quickly realize things are not as they appear. My manager immediately started making comments that quickly made me realize her thoughts were very different from her outward demeanor. Lastly, in concurrence with the other reviewer, do not trust management or believe the company's internal hype.

Cons

Everything, do not accept a position with this company if you are an experienced person seeking a career oriented position. They actually prefer inexperienced employees allowing them to shield themselves from any comparison with another company in the hopes that their internal hype will not be challenged. They also prefer to pay low salaries so they can return the maximum amount of premium to the client owners of this mutual company. Lastly, their systems are very difficult and cumbersome to use. They use an outdated DOS based diary system, a complex and non user friendly document system (Image Right) that does not interface with the diary system, and a vendor supplied bill paying system that is difficult to use and does not allow the adjuster the ability to process bills when necessary. As a result you are at the mercy of the bill vendor for improperly processed bills that are supposed to be paid within 30 days of receipt by Maine statute.

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MEMIC Response
7y
We appreciate constructive feedback and are doing our best to make changes that matter to all of us. There is no getting around that our staffing and employee support need to catch up to our growth – and we’re well on the way to doing so. In the last year, MEMIC has hired 65 new employees, the bulk of which are in our Claims Department. We offer on-the-job training, good benefits and pathways to career growth. We also recently completed an employee engagement survey that indicated we are measurably better as a place to work than the average insurance carrier. But we’re going to be even better. The survey is allowing us to engage all our employees in solutions that address flexibility, communications and career development. The survey results also indicated that we are far ahead of the industry as a place where people have job security and intend to stay long term.

Explore other reviews about MEMIC

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, management, hybrid schedules

Cons

Work life balance, no other cons

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MEMIC Response
3w
Thank you for sharing your experience. We’re glad to hear you enjoyed working at MEMIC and appreciated the benefits, management, and collaborative company culture. We recognize that work/life balance can look different across roles and individuals, and we continue to focus on supporting flexibility and balance in ways that meet the needs of our team. We encourage open communication with managers to help problem solve these scenarios. We appreciate your feedback and your contributions during your time with us.
5.0
9 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits Sr. Leadership continuously adapting to keep workforce engaged - including management training, gallup engagement action planning, adjusting benefits package/bonus structure. All while keeping profitable growth at the forefront to keep the company secure as a stable employer.

Cons

Lots of ongoing change, so being nimble is important. Not necessarily a con, but can be if navigating change is hard for you. Upward mobility opportunities are limited, as it's not the largest employer relative to the industry. Also not necessarily a con, unless that's essential for you.

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