Everything, do not accept a position with this company if you are an experienced person seeking a career oriented position. They actually prefer inexperienced employees allowing them to shield themselves from any comparison with another company in the hopes that their internal hype will not be challenged. They also prefer to pay low salaries so they can return the maximum amount of premium to the client owners of this mutual company. Lastly, their systems are very difficult and cumbersome to use. They use an outdated DOS based diary system, a complex and non user friendly document system (Image Right) that does not interface with the diary system, and a vendor supplied bill paying system that is difficult to use and does not allow the adjuster the ability to process bills when necessary. As a result you are at the mercy of the bill vendor for improperly processed bills that are supposed to be paid within 30 days of receipt by Maine statute.