Pros
Most of all of the employees that are not senior executives are really great people.
Cons
Where to begin? Let's start at the top with a CEO that fancies himself to be the next Steve Jobs but is absolutely clueless about tech. He would have just as hard of a time spelling "API" as he would defining it, and beyond his fundamental lack of understanding about how his products work, he has the attention span of a recently lobotomized gerbil. Major projects and company initiative end nearly as quickly as they begin. Normally a competent team would be able to weather such storms if he didn't insist that all decisions were made by him. He has an incredibly heavy hand in all teams yet has very little interest for the details and experience that those teams have. If complete incompetence wasn't enough, he openly runs a culture of fear and favoritism. If you're not one of those he considers "cool," you may as well start counting your days or come to grips with the fact that you're never going to advance your career at the company. In regards to fear, employees are regularly fired on a whim for questioning decisions (while also ironically boasting about transparency) or having differences of opinions. Company wide meetings have been hijacked by diatribes about poor Glassdoor reviews along with closed door meetings asking employees if they wrote certain reviews. He also holds open disdain for his customers, lamenting that customers are set in their ways in an industry ripe for disruption. He is disinterested in customer feedback and prefers to have products built to his vision rather than building a customer-centric product (especially ironic given that it's a MARKET RESEARCH COMPANY). And even if you were still not convinced by anything said above, compensation is dismal. Unlimited PTO is about the only benefit that is meets market average. Expect pay 20-30% below market average and expensive health premiums with non-transparent bonuses (if they are given to begin with). Equity is reserved for those in senior positions or his personal favorites in the company.