‘“All the Nurse Practitioners Are Leaving.”.’ - Anonymous employee MHC Healthcare Employee Review

Poor WiFi to support EMR charting. Promised raises tied to or reachable goals. Frequently asked to suddenly rotate to poorly staffed clinics or urgent care clinics. Participation in mandatory weekend projects. Unsupportive clinic manager, CMO, CEO, Forming ‘Patient Satisfaction Committees’ always “cancelled” Not acknowledging NP suggestions Closing clinics in underserved areas Mandatory unprotected quarterly provider meetings during COVID outbreaks No acknowledgement of NP contributions Lots of promised reforms not carried out. Inability to recruit/retain sufficient NP/MD staff Overnight on-call shifts with poor call center staff support Support staff not supporting pt/medical staff communication inadequate staff preparation and medical supplies for walk in emergencies. No organized patient education program Poor use of medical staff resources and skill sets No ready access to qualified interpreters for ESL patients and families No focus on non-white’ cultures or pts without financial re$ource$