Customer service - Customer Service Representative MHW Employee Review

4.0
21 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Remote environment, Training is always available.

Cons

The Yearly raise is 1-3%

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MHW Response
2y
Thanks for taking the time to provide us with feedback. We are delighted to receive your favorable feedback regarding our hybrid work schedule. Thanks for noticing our training opportunities, we put a lot of time and effort into training to help employees grow in their careers. Careful attention is given to an employee's position within their respective salary range and performance in the specific role that they hold. Based on these as well as the abovementioned factors, salary determinations are made to ensure we are paying competitively for one’s current role or role at time of promotion. We wish you the best in your next career steps. -MHW HR

Explore other reviews about MHW

5.0
10 Sept 2024
Recommend
CEO approval
Business outlook

Pros

- Very involved Executive team - Welcoming Company Culture - Remote work options - Unlimited PTO (within reason)

Cons

- benefits package leaves plenty to be desired

1.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

remote work, only go in 1 time a month

Cons

conflict of interest with the supervisor hiring their own family to the team. outsources employees from out of country and you will be kicked to the curb once they find cheaper labor.

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