Pros
Union work environment, competitive salaries, overtime opportunities, Interesting job duties, impact on peoples lives, amazing health and dental coverage. So many of the jobs at MNsure allow you to tap into potential that you may not known existed. Chances are that nobody comes into the MNsure call center or operations knowing how to do the job. MNsure really allows you to see how smart you really are and how fast you can pick up the subject matter. This isn't for everybody, but if you love a challenge then this could be a good fit for you. The office culture is supportive and friendly and keeps people coming back when times get stressful.
Cons
There can be limited career advancement opportunities, and the hours can be demanding during certain times of the year. The contact center new hires start as temporary employees, but are offered competitive wages (typically around $18.50), and health and dental coverage. Long hours, and some mandatory overtime.