Ideals are great - No one follows through - Peak Server Main Event Employee Review

3.0
7 May 2018
Recommend
CEO approval
Business outlook

Pros

The company is built on an amazing concept, with great ideals behind what they want from their employees and what they give back to their employees. No tip out/ tip share Employee referral program Benefits after a year of employment Decent work to home life balance (sometimes they have you close and be there till 2am then turn around to be there less than 12 hours later to work again)

Cons

Individual stores have managers that can be hit and miss. For example they have a wonderful team mentality where the servers are supposed to help each other out such as adding items to tickets that don't belong to you, (other restaurants I have worked at you can't touch other servers tables) but at the location I was employed at the servers hated having things added to their tables by other servers, it set a mentality that if another table or lane stopped you and asked for something you'd just shrug it off, literally. There was a ton of favoritism at my location, and when a manager was "upset" with an employee their hours would be cut. They will have too many servers on at once during slow times, so you're stuck there making no money (because you 3.85 per hour is taken away for taxes anyway) sometimes it would be hours before I would get a table or lane. Not to mention that on Friday and Saturday nights some guests would get so drunk and disorderly there would be employees feeling uncomfortable because guests would physically touch us, and if we said anything to the guest they would just stiff us, so the options are allow the abuse or don't make money. Forget weekdays for any kind of money with tips. I would work 6 hours on a Tuesday night only to walk out $30.

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Main Event Response
8y
We appreciate your feedback. We take your concerns and feedback very seriously. We would like to discuss the situations mentioned above. Please contact the Support Center to speak with Human Resources department to share additional details of your experience.

Explore other reviews about Main Event

5.0
22 Jan 2026
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CEO approval
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Pros

Good people Fun environment Good benefits Good discounts

Cons

Hours can be long There is a bar It is all about the stock

4.0
29 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hands-On Event Experience You coordinate logistics, vendors, and client needs — real-world event management skills. Great for building project management and organizational skills. Customer Service & Communication Skills Constant interaction with clients, teams, and vendors sharpens interpersonal and problem-solving skills. You learn to handle complaints diplomatically and resolve conflicts quickly. Teamwork and Leadership Opportunities High-paced environment fosters collaboration. Opportunities to train or mentor newer staff if you take initiative. Exposure to Sales and Marketing Tracking client bookings, promotions, and upsells gives insight into how events drive revenue. Hands-on experience with systems like Salesforce can boost resume credibility. Flexible Scheduling Often allows students or part-time staff to work evenings, weekends, or seasonal shifts.

Cons

High-Stress Environment Events can be chaotic, especially large-scale ones with last-minute changes. Pressure to satisfy clients while managing staff can be intense. Repetitive or Entry-Level Tasks Many tasks (setup, cleanup, check-ins) can feel routine and physically demanding. Limited strategic responsibility unless you actively seek it. Low to Moderate Pay Event staff and coordinators often make minimum wage or slightly above unless in a managerial role. Pay may not match the level of effort or hours worked, especially on weekends/holidays. Limited Career Advancement Without Moving Roles Advancement can be slow unless you transition into management or corporate office positions. Event experience may not directly translate into higher-level roles outside entertainment if not framed properly on a resume. Inconsistent Hours Busy seasons may require long shifts; off-season can mean fewer hours. Scheduling may not be predictable.

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