If you’re seasoned - avoid - Hotel Manager Makeready Employee Review

2.0
5 Sept 2019
Recommend
CEO approval
Business outlook

Pros

The team that you work with turn into your family. Interesting properties.

Cons

This management company has no idea what they are doing for hotels. Very F&B, restaurant driven with major F&B losses. Core founders of this company have very little true hotel experience. The core values of this company are not followed by executive management or senior leadership at the hotels. They continue to take on management opportunities with new hotels, but yet have mastered running their current hotels successfully. Terrible PTO policy. The company is growing much too quickly with no stable foundation.

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Makeready Response
6y
Thank you for your honest feedback and detailed comments regarding your previous experience with Makeready. I am disappointed to hear your experience with the company has not been to par. I strongly believe we work very hard to cultivate and foster relationships, both past and present, and it is truly at the core of how we build the foundation of Makeready. With that said, it appears we have not represented ourselves well during your employment with us. We will take your feedback whole-heartedly as a useful tool to improve our communication and our efforts to create an inclusive environment for all team members. If you would like to discuss further, I would love to hear from you at cmagrann@makereadyexperience.com. Thank you, Christine Magrann Chief Operating Officer, Makeready

Explore other reviews about Makeready

5.0
18 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Working at Makeready has been an incredibly rewarding experience, largely due to the exceptional workplace culture. From day one, it was clear that this is a company that genuinely values its people—not just as team members, but as individuals. The leadership team fosters a culture of openness, respect, and collaboration. Communication is transparent, and new ideas are always welcomed, no matter your position or tenure. There’s a strong emphasis on learning and growth, and the support from both peers and leaders makes it easy to thrive professionally. The culture at Makeready is one of inclusion, encouragement, and positivity. It’s inspiring to be part of a workplace that not only talks about Guiding Principles—but lives them every day.

Cons

I do not have anything negative to say about Makeready

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Beautiful collection of hotels Growing company Compensation

Cons

Culture in decline Leadership at the highest level is barely visible Most talented people are thinking of leaving or have left already

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