Think twice - Receptionist Malmaison Employee Review

1.0
3 Jul 2021
Recommend
CEO approval
Business outlook

Pros

GM is working hard, staff friendly

Cons

Ethics, Messy place, no organisation, no meals included, low salary, bring your own uniform, do your own laundry

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Malmaison Response
4y
Hello, Thanks for your reveiw. A little confused regarding some of the comments and i would be happy to discuss all of them further should you wish to get in touch bgabbitas@malmaison.com. We do provide uniform to all our employees when they join the company and whilst we do expect them to keep it clean and tidy (which does involving washing it as required) this is generally an accepted practice across the sector. We pay above National Living Wage for all roles within the business as well as a generous benefits package - cycle to work, high street discounts, heavily discounted room rates and discounts in our restaurants and bars. Its been a tough year for everyone and the London market has been hit particularly hard, this has led to more departmental cross over and less people on shift but as the restrictions lift we are seeing light at the end of the tunnel. As i mentioned above happy to dicsuss further if you wish to get in touch. Ben

Explore other reviews about Malmaison

4.0
22 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Good team to work with

Cons

Too many’s rooms to clean and not enough help

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Malmaison Response
3y
Hi Thank-you so much for your review. It is great to hear you worked with a great team. Thank-you also for the feedback, all comments are taken onboard. Many Thanks The Recruitment Team
4.0
9 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Good Team, good HR and good pay

Cons

Long hours, bad staff food, small changing area

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Malmaison Response
5y
Hi There, Thanks for your reveiw. Glad you have enjoyed your time at Malmaison. We do offer a range of flexible contracts designed to work around both the employee and the needs of the hotel. These contracts do help maintain a work/ life balance but we do acknowledge that during peak times some shifts may seem longer than others. Ben
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