A job is a job...that's it - Sales Agent MarketLinc Employee Review

Thanks for your feedback. We know that compensation is an important factor for our Sales Agents to continue to feel engaged in their role and with the company. We regularly review our commission tiers to ensure we can make relevant adjustments so they continue to motivate our Sales team. Based on feedback from this year's employee survey we are currently undertaking a base wage compensation review and we hope to provide an internal communication update within the next month as we begin our new fiscal year. Our Sales Agent Support Specialists have a number of responsibilities throughout their work day including responding to product knowledge questions; managing workflow, breaks, and volumes; confirming all chats are coded in a timely manner; and providing technical support and trouble-shooting assistance. During the 2015 Employee Satisfaction survey, 83.8% of employees either strongly agreed or agreed that they received adequate support from their Operations team. In addition, 86.1% of employees either strongly agreed or agreed that their feedback is acknowledged by their managers. Which is why I highly encourage you to reach out to your Sales Manager or Operations Manager to discuss any concerns you may have about the support you receive and career advancement opportunities. Thanks again for your review.