Pros
I worked here as a second job and they were very flexible with my hours, all employees are given a specific job and everyone follows their roles in the store, most other employees are willing to help, 45 minute lunches with is rare in retail, we do get a paycheck every week.
Cons
Managers are very inconstant and some are just weak as managers. One manager will back you up when there is a customer issue and others will literally tell a customer the policy and walk away and leave you to deal with an angry customer. I notice that the coordinators do ALOT/ most of the management duties and they are always on the floor, when most of the time a manager is no where to be found. Some employees are very rude and not friendly and being in customer service if you don't have any type of passion for your work it shows. There is not any formal training class or a trainer that teaches new hires proper protocol , one person will tell you one thing, another person tells you another. My first day was on a Saturday and the manager just kept pushing me off to other employees and frustrated is an understatement. I've witnessed employees and mangers argue openly on the sales floor which is very inappropriate.