This is the worst place I ever worked--Looking for a JOB - Merchandising Associate Marshalls Employee Review

1.0
25 Apr 2011
Recommend
CEO approval
Business outlook

Pros

Close to home, discount, decent hrs if your full time, benefits. Employees friendly and helpful when they have time.

Cons

Once the management changed the store went to pot. the operations manager, who didnt do that job well, got promoted to merchandising mananger...she did that job even worse. did you ever see what plaid pants and striped shirts look like together on a rack?? Well that occurred on a daily basis.(shes now back to being the operations manager) She also has no repsect for anyone in the store. Employees or customers. As for the new store manager,(2 yrs) She talks down to everyone. She doesnt realize that without us, she wouldnt have a store. The new merchandising manager is great., but no one in the store would even miss the other two! Very degrading place to work. DM really dosent care either. And hire some cashiers. work cannot be completed in unreasonable times if your running register all day

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5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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