Once promising, but no longer - Senior Level Mass Virtual Employee Review

2.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

At one point, the company attracted and retained genuinely high-caliber talent. Historically offered a more open, collaborative environment with less hierarchy. Colleagues at the individual contributor and middle-management levels were often capable, committed, and professional. Free food and office perks (though these do not compensate for deeper structural issues).

Cons

Executive leadership (notably the CEO and COO) consistently fails to take ownership of mistakes, instead deflecting responsibility downward. Communication from the C-suite is poor, inconsistent, and often reactive rather than transparent. Culture is talked about extensively but not modeled or reinforced through leadership behavior. Little to no real investment in employee development, growth, or retention. Senior leaders’ advice is frequently ignored; dissenting perspectives are not welcomed. Employees whose philosophies or leadership styles do not align with the executive narrative are often pushed out. Decisions made at the executive level suggest misaligned priorities (e.g., luxury purchases during periods of large-scale layoffs), which has damaged morale and trust. The company appears increasingly disconnected from market realities and internal feedback, raising serious concerns about long-term viability.

Explore other reviews about Mass Virtual

5.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I’ve seen some of the negative reviews and totally get where people are coming from — no company is perfect. But honestly, I’ve had a pretty great experience here overall. It’s not always easy, but it’s a place that’s trying to do things right and get better. The team here is awesome super talented, creative, and willing to help each other out. You really feel like you’re part of something unique. We’re doing cool work that’s actually pushing boundaries in VR and training, and that’s not something you can say about every job. Yeah, sometimes communication could be better and things can change fast, but I can tell leadership is trying. They actually listen, even if it takes time to see the results. There’s a lot of effort happening behind the scenes to make improvements that people don’t always notice right away. If you want something super structured and predictable, this might not be for you. But if you like being part of a team that’s growing, learning, and building something really cool Mass Virtual’s a solid place to be.

Cons

There are definitely some growing pains. Process chance, communication isn’t always great, and sometimes things move fast.

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Talent acquisition is one of the company’s strongest areas. The people here are genuinely talented, collaborative, and enjoyable to work with. MVI also allows employees a fair amount of personal expression and maintains a relatively relaxed dress culture.

Cons

Much of that talent is being squandered. Growth has a very low ceiling, and advancing into leadership often means becoming a Jira administrator while fixing assets left behind by employees who were fired years ago. The pipeline is deeply inefficient. Leadership frequently blames artists and designers, the backbone of the company, for slow turnaround times, while failing to address fundamental production issues. We still lack basic infrastructure such as a proper asset library, which turns nearly every deliverable into a scramble held together by duct tape and hope. The company has created a cycle of instability by letting experienced employees go, then rehiring former staff because they could not find qualified people willing to work under the current conditions. Many employees are leaving not because they dislike the work itself, but because they see little meaningful investment in improving the product or production process.

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