Total confusion - Anonymous employee Massage Envy Employee Review

2.0
17 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

discount massages, the ability to meet and help clients who need regular massages, co-workers have been great to work with.

Cons

selling a membership is all the upper management cares about. once they become members no one cares about them as much as they did when they were guest. Employees are let go at the drop of a hat if they are not selling above 30%. There is a great amount of stress in collecting money from clients who are no longer paying on their memberships.

Explore other reviews about Massage Envy

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
3.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

AMTA insurance covered, job equipment provided by company

Cons

Franchise owners operate at different levels of support

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