Pros
Free drinks, lunches a few times a week, AT TIMES help people who need a second opinion from a doctor, and flexible hours only because they don't believe in sick pay, personal time off, or holiday pay. OK job if you're desperate and need cash, student, or need a job ASAP while looking for a CAREER. It's an easy job, no thinking required.
Cons
POSITIVE REVIEWS ARE POSTED BY COMPANY OWNERS! Since it's a family owned company, there is very small chance to move up in the company. This is a big family, don't count on a promotion. The attitude from the owners is "you don't like it, get out." Directors will steal your ideas and pass them off as their own. Boring job, same calls day in day out. You never know what to expect when you come in the door each day. I spoke to many people, sick people with sick children, who lost their insurance due to the contract this company has set up with various unions and other company's. A lot of lies and cover- up's. Again, the positive reviews on here are posted by the company owners- so obvious!