Notice How The Positive Reviews Don't Give Specifics? - Customer Advocate MedRisk Employee Review

Wayyyy too micromanaged. The kind where your manager will send you a condescending email if you don't type "VM" instead of "Voicemail" in the case comments because their way is faster, and therefore more efficient. Wrong. They care way too much about the things that don't matter. For example, the "Director" watches out her window to make sure people aren't taking a single minute longer than 10 on their breaks. I'm serious, if you time yourself and get back to your desk 11 minutes later, expect an email about professionalism. This isn't a workplace. This is a building where psychopaths hang out. Management really doesn't care about day to day business, they just care if their clients are paying their invoices. QA is a joke and they look for ways to reduce your score. QA isn't about assuring quality, it's about regulating employees. Is it coming time for an employee's pay raise? Better have QA give them a bad score so that we can justify giving them a smaller raise. Then when nothing is at stake, QA scores are flawless. HR/Marketing goes on Google maps, indeed, and glassdoor to leave fake positive reviews. When reading through, do you notice they don't go into specifics, all say the same thing (it's all about YOUR attitude), and have the same con (the parking situation lol)? MedRisk's whole deal is shielding insurance companies from liability so that they can deny claims or pay it slowly. Essentially extorting the patient. Legal action taken (and I've seen my fair share of lawyers come through - ever see the Lundy Law mobile in the parking lot?) always falls through because of the dumb loophole that MR is just a TPA. Such a scummy busy. Imagine you're getting sued, but you are able to claim that it's not your fault because your assistant is so inept. That's what MedRisk is. One of my friends was hurt on the job and I found out that her company used MedRisk. To nobody's surprise, the whole experience sucked. She would get to go to therapy for a week, but as soon as the authorized visits ran out, she'd have to wait two weeks to get approved again. Pretty much resetting any progress she made in therapy. So while MedRisk's whole business model is to screw over people, they still can't even do that right!! My friend's therapy ended up taking twice as long, therefore twice as expensive for the client. So dumb. Turnover here is the worst I've seen. Employees are fired at the drop of a hat and temp employees don't get made perm. It's definitely a revolving door here. Very few people know how to run departments day to day because practically everyday is a whole new workforce. Can you imagine how much more successful this place would be if they could hold onto employees who were good at their jobs and knew what they are doing? MedRisk is heading into oblivion and execs are just trying to grab as much cash before it finally goes belly up.