Good company, decent job - Anonymous employee Medallia Employee Review

3.0
16 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Smart, motivated, and friendly people - Some good benefits (e.g. caltrain pass, 2 catered lunches) - No major competitors in the CEM space - Company continues to grow and will likely IPO soon

Cons

- Too much focus on people & culture and "growth mindset" - Poor work-life balance, especially if you are commuting to work - No 401k matching - Non-transferrable job skills for solutions analysts (i.e. working in Medallia's system all day) - No clear career path for solutions managers (i.e. very difficult to get promoted to senior manager)

Explore other reviews about Medallia

5.0
13 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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