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      Medallia

      Engaged employer

      Medallia reviews

      Great culture, workplace, and people - always striving to be better - Business Operations Manager Medallia Employee Review

      5.0
      29 Aug 2016
      Business operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They take culture very seriously, going as far as rejecting very qualified candidates if they don't fit culturally. They really believe in their cultural tenants like Growth Mindset, Push for Great, Valuing Others. Moves fast with new challenges always popping up

      Cons

      No 401k contributions. Frequent re-orgs can leave some people in a position they weren't hired for

      Explore other reviews about Medallia

      5.0
      3 Jan 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      26 Jun 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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