Transformative Place to work - Professional Services Medallia Employee Review

5.0
28 Apr 2017
Recommend
CEO approval
Business outlook

Pros

-Great product that is rapidly innovating in a very fast growing space -Clear leader in the CX space with marquee clients across industry -Solid financial position and impressive board -Overall great attitude from others in the company who assume positive intent and live the culture -Strong leadership pedigree from diverse backgrounds at very reputable companies -Moving into a brand new beautiful office in San Mateo that's accessible to the Caltrain in May -Continental breakfast provided daily and catered lunch twice a week with plentiful snacks in between -On-site gym

Cons

-No 401k match -No office in San Francisco -Product can be very complex and difficult to work with -Despite the sustained rapid growth, IPO seems like it's always just a year away, granted this is being determined by people far closer to this than me. -Culture of recurring meetings can strangle productivity on most important tasks

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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