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      Medallia

      Engaged employer

      Medallia reviews

      Good Company to work for - Professional Services Manager Medallia Employee Review

      5.0
      22 Jun 2020
      Professional services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall this is a good company to work for. After over 5 years I have my complaints, but it says something that I haven't left. Great development opportunities, good leaders, good benefits.

      Cons

      In professional services, you're expected to play a lot of different roles. Sometimes it feels like we have to do everything for our clients and wear too many hats.

      Explore other reviews about Medallia

      5.0
      3 Jan 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      26 Jun 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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