A great (though imperfect) company to work at - Anonymous employee Medallia Employee Review

4.0
29 Jun 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Very kind people - always willing to help out one another, both at and outside of work * A good product - something to be proud of * Flexibility - open to very unique arrangements to accommodate personal situations * A small, rapidly growing company which means plenty of opportunities for growth * Really great benefits - unusually high vacation amount, good health insurance options, 401(k), etc.

Cons

* Long hours in client services positions * Lack of repeatable processes from sudden rapid growth means lots of reinventing the wheel and repeating mistakes. * Minimal structured feedback * Inefficient decision making, typical of family run businesses

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- good office environment - lunch everyday

Cons

unstable, you get surprises sometimes

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