Terrible company with unethical leadership - Anonymous employee Medallia Employee Review

1.0
14 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Work from Home -Unlimited PTO -Wellness Days -Good Benefits

Cons

Company micromanages with reports. Several employees have departed due to commissions not being paid. This company has gone from being amazing to terrible. Commission payments and quotas have become less lucrative as quotas increased and percentages paid out are lower. Company has a good Customer Experience solution but terrible or non existent Employee Experience company. Do not join the company unless you have no other options. Typical longevity has dropped from several years to less than 1 year. Company has laid off over 20% of employees and now trying to hire back for same roles at lower pay. The company is toxic and management does not know how to run business and has lost the Chief Technology Officer, Chief Revenue Officer, Chief Financial Officer, and Vice President of Marketing. Strongly recommend going to a company that cares for the employees and the new Chief People officer does not care about employees at all. Stay away as this will be a terrible career decision.

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Medallia Response
4y
We’re sorry you feel that way, but value the feedback. We strive to put people first and will continue to focus on that as we grow.

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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