Great culture, dated product/processes - Technical Staff Program Manager Medallia Employee Review

5.0
31 Oct 2022
Recommend
CEO approval
Business outlook

Pros

- Open communication culture, including training on it as part of the onboarding (only at some locations, tho) - Genuine care about employee wellbeing - Amazing office space (again, in some locations) - Good benefits, including paid lunch, gym discounts, top-notch medical insurance - Dealing with complex problems, having to scale large teams and integrate new ones - Opportunities to collaborate with multiple areas, which, in turn, are very open to collaboration - ESOP (not sure if still available) - Best D&I team I've ever seen

Cons

- Legacy product with tons of technical debt. - Integration of acquired companies/products extremely messy. Some will have zero cultural fit and/or an horrendous product the org will have to support. - Higher attrition has weakened what once was a strong, healthy culture. - Unnecessarily complex development processes, with no real intention (or knowledge) to transition to leaner, more agile ways of working.

Explore other reviews about Medallia

5.0
13 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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