Awesome Company that is Growing Fast - Principal Medallia Employee Review

5.0
24 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Medallia owns the customer experience space. They have amazing technology and vision, and their people are really outstanding. Outstanding people is not an accident; they invest a lot in trying to maintain a small company culture while growing crazy fast.

Cons

As Medallia grows fast, they face challenges with hiring fast enough which can really stretch everyone. In addition, the company changes quickly (roles and even technology) as it grows and this can leave people without their old positions.

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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