So bad, Do not work here - Senior Analyst Medallia Employee Review

2.0
27 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro right now

Cons

Executives and upper management clearly do not care about their employees anymore. It’s all about billing your time, make money, hit your utilization. Too much focus on being billable to the client. This is the worst environment I have ever worked in. They say they have an open PTO policy, but there’s a catch! If you’re billable, then you have to “make up” your billable time to make utilization. So essentially, there’s zero PTO.

Explore other reviews about Medallia

5.0
13 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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