2.028 Nov 2024Senior customer success managerCurrent employee, more than 3 yearsRecommendCEO approvalBusiness outlookProsSmart, collaborative people Very good benefits packageConsConstant change due to PE owners looking to hit numbers Client consideration hasn't come firstShow more
5.03 Jan 2026Principal cx advisorFormer employee, more than 3 yearsGreenwich, CTRecommendCEO approvalBusiness outlookProsFlexible time off, inclusive culture, autonomy in role, great pay and benefitsConsNot a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.Show moreHelpfulShare
4.026 Jun 2026Senior technical analystFormer employee, more than 3 yearsRaleigh, NCRecommendCEO approvalBusiness outlookProsFully remote, experienced teams that offer learning potentialConsKPIs are determined by billable hours which you may not have control over directlyShow moreHelpfulShare