Truly great place to work - Anonymous employee Medallia Employee Review

5.0
3 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are awesome, the category of customer experience is super-interesting and in its infancy, and the pace at which things are changing keeps you engaged and constantly learning

Cons

The flip side of change is that sometimes it feels uncomfortable or as though you didn't get what you signed up for

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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